PARA İADE POLİTİKASI

PARA İADE POLİTİKASI

Customer satisfaction is one of the primary goals of Portaflixtv Store. Our returns and refunds policy is a reflection of our commitment to making our customers' shopping experiences safe and hassle-free.

Product Return Conditions:

Return requests must be made within 30 days from the product delivery date.

Order number and verification information must be provided for returns.

Refund requests will only be made if the product arrives faulty or damaged.
Refund Conditions:

Our customers will be given a full refund if the returned products comply with the return conditions.

Payment refund can be made with the same payment method or as store credit, depending on the customer's preference.

In Case of Product Errors or Damage:

If an error or damage is found in the products received, our customers must notify us within 7 business days.

Faulty or damaged items may be replaced or given a full refund at the customer's option.

Return and Refund Procedure:

Submit information regarding the return request by selecting the Contact tab.

After your return request is reviewed, you will be informed about the approval or rejection status.

If the return request is approved, return the product to our store in its original packaging, along with the delivery note and necessary documents.

Once the refund is approved, the refund process for your payment will be initiated.



Cancellation Procedures:

As Portaflixtv Store, we work with great dedication to process your orders and deliver them to you quickly. Once the order is placed, the processing process begins immediately and your orders are specially prepared. You must read the Cancellation Procedures before ordering.

What You Need to Know About Order Cancellation:

Orders are processed after the order is placed and the preparation process begins. Therefore, it is important that you review your order carefully before placing it to check the status of your order and make changes as necessary.

Once the order is placed, it is not possible to make any changes to the content of your order.

All users who place an order will be deemed to have accepted the Cancellation Procedures terms.

Order Errors or Problems:

If you discover an error or problem with your order, please contact our 24/7 Support team immediately. Issues regarding order errors or damages will be addressed in detail.

As Portaflixtv Store, we try to keep customer satisfaction at the highest level. If you have any questions or problems with your orders, please let us know and we will be happy to assist you.

We continue to do our best to ensure customer satisfaction. For more information or assistance regarding returns and refunds, feel free to contact our Portaflixtv 24/7 Support Team.

Ücretsiz Kargo Fırsatı

Dünyanın Her yerine ücretsiz kargo

Destek Hattı

7 Gün Müşteri Desteği Hizmeti

Müşteri Memnuniyeti

5000 MUTLU SEYİRCİ

Güvenli Ödeme

3D Secure Güvenli ödeme yöntemlerimizle rahatlıkla alışveriş yapabilirsiniz